Q: Why do I need to move my site? What does website migration involve?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will move your site(s) to our high–end cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can result in lost info and undesirable downtime. That’s the reason why we will do all that for you for free!We have professional administrators whose only task is to make certain that your website works precisely as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–built sites, as well as sites that are based on well–known scripts such as Joomla™ and WordPress.
Q: Just how long will the website migration procedure take?
A: While we cannot give you an exact time frame, since there are many factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our best to migrate your site within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: My privacy is vital to me. What info do you need to have?
A: We will need the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the migration?
A: Your website will work just like it did before with your old hosting provider. Once we are through with the migration, your website will be configured to work on our platform and we will alert you to preview it. If it is functioning correctly, all you will have to do is edit the name server resource records pertaining to your domain name. Your website will be migrated over to us without any downtime whatsoever.
Q: Will my old web hosting provider need to provide any info/assistance?
A: While we transfer your web content, your hosting provider won’t be aware of the transfer at all. We will never touch base with them in any way.
Q: Which hosting providers can you migrate web content from?
A: We can transfer your site from any hosting provider or any Linux–based web hosting platform so long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.