1 hour ticket response
Quick support is our greatest responsibility and this is why we have a team of expert support engineers who are prepared to offer a fast solution to any question that you may possibly have. Just open your helpdesk ticket from the Web Hosting Control Panel and we will reply within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute tech support ticket response time.
An Excellent Help Desk Service
We’ve got a team of web hosting support experts who are eager to answer all your queries anytime you are in need of support. Most of our customer service team members have several years of experience in the shared hosting market, which implies that you can constantly depend on prompt and exhaustive answers to your inquiries.
An Easy–to–Browse Help Center Section
Built into the Web Hosting Control Panel is an easy–to–navigate Help Center, which offers you various information sources. You can browse through a constantly updated knowledgebase offering web hosting account administration articles and site administration articles, check our educational video tutorials or have a look at our F.A.Q. section.