Should you ever face a problem with your site and be unable to handle it on your own, ask the respective web hosting provider’s client service staff to assist you to bring the site back online. A prompt solution would be the most optimal scenario, but many companies respond within 24 hours or even more, particularly if you are dealing with a hosting reseller. Even if the problem can be solved swiftly, your site may not work satisfactorily or it may not be accessible whatsoever for a longer stretch of time, so you may lose prospective customers because it’s very unlikely that anyone would be inclined to revisit a website that is inoperative. With that said, you should make certain not only that you can reach your hosting company, but also that they can answer and help you in a timely fashion. If a script update doesn’t go smoothly or if you delete something unintentionally, for instance, the website should be restored promptly in order to prevent protracted inaccessibility.