Lots of users who start using their first web hosting account, or change companies, typically have enquiries regarding how particular tasks are accomplished or stumble upon difficulties when setting up various things, including e-mails, website settings, and so on. Because of this, many providers have compiled documentation with frequently asked questions and problems in order to help their customers receive info swiftly and easily. Consequently, the client support engineers can concentrate on actual issues that particular customers may be encountering, as the solution for the smaller things will be available on the World Wide Web and customers can cope with them without getting in touch with the tech support staff. Having exhaustive documentation is really important, particularly for new users without any past experience, because the web hosting service involves a large number of functions and lots of individuals can get perplexed about what action to take. A good information repository can both help you execute the procedures that you need and become aware of how the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting plans feature a comprehensive knowledge base where you can find information about all the predicaments that you may possibly confront and their solutions. You can read how to set up and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but nevertheless you’re unable to send email messages, for instance. We have made every effort to be as comprehensive as possible and to encompass all possible options in order to save you time and to present you with different solutions for each single issue. The knowledge base includes informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, whereas if you wish to browse the whole article list, you can visit the all-inclusive Help section.